You send the message, see that it was read and nothing. One of the most distressing feelings is being in a vacuum. New study reveals that it is better to hear a "no" than to be unanswered.
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There is no life in a vacuum.
Literally and figuratively.
According to a new study, receiving bad comments is better than being ignored.
The research was done by the universities of Basel (Switzerland) and Purdue (United States).
Apparently, the rejection expressed by silence (the "vacuum") can have psychological consequences.
As negative as aggression or bullying.
The finding has implications for communicating with candidates in selection processes.
However, it happens more often in electronic messages.
Being rejected arouses negative emotions in those who have not been approved.
The truth is that we are very sensitive to the slightest sign of social exclusion.
For this endangers fundamental human needs.
Like those of belonging and self-esteem.
Exclusion also threatens the feeling of being meaningful to others.
We react quickly and extremely sensitively to exclusion.
But we are also influenced by signs of reintegration and attention.
And it doesn't matter if the attention we receive is positive or negative.
Only silence is unacceptable.
"HR managers and universities should give rejected candidates a minimum of attention."
The statement is from one of the study's authors, Dr. Selma Rudert.
"The denial can come through a letter or email, for example."
In the workplace, even when criticism is warranted, employees are more satisfied with negative feedback.
More than when they receive no feedback.
If so, answer with a "no".
But avoid ignoring who demands an answer.
The study was published in the journal Personality and Social Psychology Bulletin.